We are fully transparent about how your personal data is collected, stored, and protected on jiletaka — and we lay out that entire process clearly for you here.
📌 Summary: jiletaka treats your personal data as your own asset. We collect only what is necessary, keep it secure, and never sell it to third parties.
Jiletaka (jiletaka.app) is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy applies to the jiletaka website, mobile app, and all associated services.
By using jiletaka's services, you agree to this Privacy Policy. We believe every user should have control over their own data — and that belief is the foundation of our privacy policy.
Jiletaka adheres to international data protection standards, and our policy is aligned with the principles of the GDPR (General Data Protection Regulation).
Jiletaka only collects the information necessary to provide you with a proper service. Collecting excessive or unnecessary data goes against our principles.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Management |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Usage Data | Game history, bet records, session logs | Service Improvement |
| Device Information | IP address, browser type, OS | Security Monitoring |
🔎 Automatically Collected Data: When you visit the jiletaka site, certain information is collected automatically — such as your IP address and browser details. This is necessary to ensure platform security.
Jiletaka uses collected data solely for specific, legitimate purposes. Each aspect of how your data is used is explained below:
Your information is used to verify your identity and keep your account secure. Identity documents are verified as part of the KYC process.
Used to securely process financial transactions and prevent money laundering.
Your gaming preferences are analyzed to suggest relevant games and promotions tailored to you.
Our support team uses your contact information to resolve your queries and complaints.
Certain data must be retained to meet regulatory requirements.
Jiletaka stores your data on internationally certified cloud servers. These servers are monitored 24/7 and backed up daily.
Data Retention Period: Data for active accounts is retained until the account is closed. Following closure, certain data may be kept for up to 5 years for legal compliance purposes, after which it is permanently deleted.
⚠️ Important: No matter how robust jiletaka's security measures are, you are responsible for keeping your own password and login credentials safe. Never share your login details with anyone.
Jiletaka never sells or rents your personal data to third parties for commercial purposes. This is a core principle with no exceptions.
However, information may be shared in the following limited circumstances:
✅ Our Commitments: jiletaka never sells your data to advertising companies or data brokers. This is an unwavering policy.
Jiletaka uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.
Jiletaka respects and upholds the following rights regarding your personal data:
You may request to view the data jiletaka holds about you.
You may request corrections to any inaccurate or outdated information.
You may request that specific data be deleted after your account is closed.
You may request that the use of your data be restricted to specific purposes.
You may request to download your data or have it transferred to another service.
📧 How to Submit a Request: To exercise these rights support@jiletaka.appSend us an email. We typically respond within 30 business days.
Jiletaka strictly prohibits registration by anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected inadvertently, the account will be suspended immediately and all associated data will be deleted.
If a parent believes their child's data is held by us, please contact our support team immediately.
The jiletaka site may occasionally feature content from partner game providers. These third parties have their own privacy policies, and jiletaka has no control over their data collection practices. We acknowledge that jiletaka's liability in this regard is limited.
Jiletaka reserves the right to update this Privacy Policy. For significant changes, registered users will be notified via email at least 14 days in advance. Continued use of the site after any changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of the page is always kept current. An archived copy of previous versions is held by the support team — you may request it at any time.
For any questions about this Privacy Policy or any requests regarding your data, please reach out to us through the following channels:
⏱️ Response Time: All privacy-related requests are responded to within a maximum of 30 business days. For urgent matters, an initial response is typically provided within 72 hours.
Our multi-layered security framework keeps your data protected at all times
Protection in Transit & at Rest
At jiletaka, your data is encrypted at every step — from the moment it's sent to the moment it's stored.
Real-Time Threat Monitoring
Jiletaka's AI system detects suspicious activity within milliseconds and takes immediate action.
2FA Security System
With 2FA enabled on jiletaka, your account stays protected even if your password is compromised.
Only Essential Data
Jiletaka follows a "less data, more protection" principle. We do not collect any information that isn't necessary.
By Independent Experts
Jiletaka undergoes a full security audit by independent third-party experts every quarter.
No Hidden Processes
Jiletaka ensures you always know where your data is and how it's being used.
Jiletaka believes that digital privacy is a fundamental right. We never treat your data as our asset — it belongs to you, and we are simply entrusted with keeping it safe.